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Pet Health Club FAQ’s

Pet Health Club FAQ’s

What is the Pet Health Club?

The Pet Health Club is designed to spread the cost of annual veterinary care. The major advantage of Pet Health Club is that unlimited vet appointments are included. You can book your pet for a free check up as often as you like – you will only pay for medications or if additional treatments are required.

What services does the 10% discount apply to?
  • Surgery
  • Dental treatment
  • X-rays
  • Ultrasound
  • Additional blood tests
  • Laboratory tests
  • Hospitalisation
  • Urine tests
Is this Pet Insurance?

No. The Pet Health Club is a service agreement and is not intended to be a form of Pet Insurance. Your pet could be a member of our Pet Health Club and have insurance. There is very little crossover.

What is the difference between Pet Health Club and Pet Insurance?

Pet Insurance is used if your pet has an accident or illness. As well as your premium, you pay an excess for each condition per year. Pet Insurance does not cover vaccinations and routine check ups. You may or may not make a claim on Pet Insurance in a 12 month period.

The Pet Health Club is used to spread the cost of pet healthcare over 12 months. You pay a monthly fee which covers the services and products listed. You pay extra for medications or further treatments as required. The Pet Health Club includes all consultations as well as vaccinations and an annual wellness blood screening. You will always use your pet healthcare plan in a 12 month period.

What animals qualify to join the Pet Health Club?

All breeds of cat and dog can join the Pet Health Club.

Are there age restrictions?

No, cats and dogs of any age can join the Pet Health Club.

That all sounds great but there must be some negatives?
  • Medications are not included and must be paid for at the time of visit. Any extra treatment or tests required are not included and must be paid for at the time of visit.
  • Treatment outside of opening hours and at other clinics is not covered.
  • Home visits are not covered.
  • However we do offer a 10% discount on additional services in our clinic as part of the plan.
Can I cancel my agreement?

Yes. Contracts are for 12 months from the start date but you can cancel at any time provided that you:
(a) Give us 30 days notice in writing by e-mail
(b) Pay the normal price for any treatments or services already received during your plan year or pay out the rest of your contract, whichever is less.

How much does the Pet Health Club cost per month?

Prices differ for dogs and cats. Ask a member of staff for the most up to date prices for your pet.